RAPINOLOGYRapin + Technology
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Support and Assistance

Recepta

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Need help or support?

Welcome to the Recepta support page. If you experience a technical issue, have a question about using the app, or want to suggest an improvement, we are here to help you.

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Support

Frequently Asked Questions (FAQ)

How do I import a recipe into Recepta?

From Safari, YouTube, or TikTok, open the Share menu on the page or video, then choose Recepta. You can also add a recipe manually, or from a URL, directly within the app.

I can't find Recepta in the Share menu, what should I do?

In the share sheet, scroll to "More" (or "Edit Actions"), then turn on the switch next to Recepta to add it to your favorites. You can then drag it to the top of the list.

How is my data saved?

Your recipes are saved locally on your device. If your iCloud account is active, they sync automatically across your devices in a private CloudKit database.

Why does Recepta ask to access my Reminders?

This permission is only requested when you choose to export your shopping list. You then select the destination Reminders list yourself.

Why does Recepta ask to access speech recognition?

This permission is only requested if you start the audio transcription of a video whose captions aren't available, in order to extract the ingredients and steps.

Does the app work without an internet connection?

Yes, for browsing recipes you've already saved. A connection is required to analyze a new URL and for iCloud sync.

How do I delete all my data?

You can delete your recipes directly within the app. To erase the iCloud sync data, go to your Apple device's Settings > [Your Name] > iCloud > Manage Account Storage > Recepta, then choose to delete the data.

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Report a bug or suggest a feature

If the FAQ does not answer your question, you can contact the development team directly. To help us resolve your issue as quickly as possible, please include in your message:

  • Device modele.g., iPhone 15, iPad Pro M4
  • OS versione.g., iOS 18, iPadOS 18
  • App versionthe installed version
  • Description of the issuedetailed, with a screenshot if possible
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Contact us

  • Support emailsupport@rapinology.com
  • Average response timeAs this app is free, we make every effort to respond as quickly as possible, without any strict SLA. We do our best to reply to all requests within 24 to 48 business hours.
support@rapinology.com →